Skip to main content

Tips For Getting Your Subs Excited to Use HeyPros

Written by Cody T

Why subs will like HeyPros (share this with them)

  • Faster awards. Jobs show up on their phone with clear dates, scope, and address (after award). One tap to Make Offer or Accept.

  • Less phone tag. All messages, photos, and videos live in the Work Order Messenger—time‑stamped and easy to find later.

  • Checklists = proof. Uploading required photos protects subs (documented work) and reduces callbacks.

  • Simple invoicing. One button—Submit Invoice (full or partial). No templates to build. Invoices route straight to you.

  • Real‑time updates. Automatic push + SMS + “magic link” access (no password gymnastics). Works in the app or mobile browser.


Rollout plan (what works best)

1) Add subs the right way

  • Users → Add User (Contractor): fill out their contact info.

  • Assign Categories and States (subs won’t appear for dispatch without these).

  • Edit User → Notifications: ensure Push + SMS are on; enable Email if they prefer inbox.

  • If they have helpers, add their Contractor Crew members (view & chat only—no money actions).

2) Set expectations on Day 1 (send this)

Create a template to explain to your subs what is going on (text/email)

Subject: Moving your jobs into HeyPros
Hi {Name}, we’re dispatching all work through HeyPros so you get job details, checklists, and invoices in one place.

  • You’ll get a text with a magic link for each job (no passwords needed).

  • Please message and send photos in the Work Order.

  • When finished, tap Submit Invoice (fastest way to get paid).
    Need help? Reply here and we’ll walk you through your first job. Thanks!

(Bonus: include Help Center links for subcontractors in English/Spanish.)

3) Train by doing (first 1–2 jobs)

  • Use Assign for a known sub

  • Attach your Execution checklist with photo‑required tasks and Alerts (Trigger: When dispatched; Remind in 24h).

  • Keep ALL comms in Messenger. If someone texts you, reply with:

    “Thanks—please drop this in the HeyPros Work Order so the whole team sees it and we have a record.”

4) Reinforce with policy + small incentives

  • Policy: “Jobs must be accepted, messaged, and invoiced in HeyPros.”

    • We prioritize subs who communicate in‑app and submit invoices there.

    • All change orders must be done with Change Price in the Work Order.

  • Incentives: Priority dispatch to subs who:

    1. keep compliance current, 2) complete checklists with photos, 3) message inside HeyPros, 4) invoice through HeyPros.


Keep communication in HeyPros (tactics)

  • Always create a Work Order—don’t text job info standalone. No WO = no place to collaborate.

  • Use labels like Priority or Behind Schedule for quick visual context.

  • Message templates:

    • Move convo in‑app: “Let’s keep this in HeyPros so the PM and accounting can see. I just sent it in the Work Order Messenger. Please reply there.”

    • Missing photos: “Can you complete the Prep Complete checklist task? It requires a quick photo. That unlocks invoicing.”

    • Change order: “I’ve submitted a Change Price for the extra scope. Please approve it in the Work Order.”


Common objections & quick replies

  • “I don’t want another app.”
    No problem—HeyPros works by texted magic link in your phone’s browser. The app is optional and free.

  • “I don’t have CompanyCam.”
    You don’t need it. If the GC uses CompanyCam, your photos from HeyPros automatically push into their project.

  • “Too much typing.”
    Scope is short and checklists are just checkboxes + photo uploads. It’s faster than long texts and protects you.

  • “Invoices are a hassle.”
    In HeyPros it’s one button. Your invoice goes straight to accounting and gets paid faster. We can also submit on your behalf if needed.

  • “I didn’t see the job.”
    You’ll get SMS + push notifications. If you want email too, we can enable it on your profile.


Features that drive adoption (use them)

  • Photo‑required checklist tasks + Alerts → subs can’t mark a job done without meeting your proof‑of‑work steps.

  • Non‑compliant status (expired COI, missing W‑9) → blocks award until fixed, forcing docs into the system.

  • Send Notification (Users) → broadcast closures, safety notes, or schedule changes to all subs at once.


“Golden path” for subs (shareable, 3 steps)

  1. Open the magic link from your text.

  2. Accept/Offer, follow the Checklist, message in the Work Order.

  3. Tap Submit Invoice when finished (attach final photos if needed).


Troubleshooting checklist

  • Can’t dispatch to a sub? → They’re missing Category/State or are Non‑compliant. Fix under Users → Edit User.

  • Sub can’t complete the job? → There’s an incomplete Checklist item (often a photo‑required task).

  • Too many side texts? → Post a summary in the Work Order and reply: “Continuing in HeyPros for the record—please respond there.”

  • Payment delays? → Remind: “Invoices must be submitted in HeyPros. That’s what triggers our AP workflow.”


Adoption is mostly about clarity + consistency. If every job lives in a Work Order, and every message, photo, and change happens there, subs will follow the path of least resistance—and you’ll spend less time chasing details and more time moving jobs forward.

Did this answer your question?