How does HeyPros benefit me?
HeyPros helps you win work faster, communicate clearly, and get paid with less friction. It keeps each job’s details, messages, photos, and invoices in one place—right on your phone.
What you get (at a glance)
Faster awards – Jobs arrive by text/push with dates and scope. Tap to Accept or Make Offer (bids).
Less phone tag – Use the Work Order Messenger for all questions, photos, and videos—time‑stamped and easy to find later.
Proof that protects you – Checklists with required photo uploads document the work you completed and reduce callbacks.
Simple invoicing – Tap Submit Invoice (full or partial). Your invoice routes straight to the company’s accounting workflow.
Real‑time updates – SMS + push notifications and “magic links” (tap‑to‑open—no passwords). Works in the app or mobile browser.
CompanyCam, without the hassle – If the company uses CompanyCam, your HeyPros uploads can sync to their project. You don’t need your own CompanyCam account.
Private performance feedback – The company can rate quality, timing, and communication. You (not their customers) see that feedback, helping you win more work with that company.
Compliance reminders – Upload W‑9/COI/license once, get expiry reminders, and avoid delays getting awarded.
Address safety – Street address shows after you’ve been awarded the job(prevents poaching and early site surprises).
Good to know: Some companies use a Crew Member role for helpers. Crew Members can view jobs and chat, but the Lead Contractor handles accepting work, checklists, and invoicing.
Public Contractors can also access homeowner leads
If you have a paid Public Contractor subscription, HeyPros will also show you homeowner leads that match your trade and work area.
These are homeowner quote requests generated by HeyPros. You can preview and claim them, then contact the homeowner directly. Homeowner leads are different from Private Work Orders and Public Work Orders because they are customer opportunities, not assigned jobs through GC's.
It’s important to know:
Homeowner leads are not guaranteed jobs.
Some homeowners respond quickly and some do not, HeyPros has no control over homeowner responses.
Fast follow-up usually gives you the best chance of getting a response.
How a job flows (your side)
Open the magic link in the text or push alert.
Review scope & dates → Accept (or Make Offer if it’s a bid).
Do the work
Message in the Work Order for questions, schedule changes, or extra scope (the company may send a Change Price to approve).
Submit Invoice (attach any final photos if asked). That sends it straight to accounting for approval and payment.
Tips to get paid faster
Turn on notifications (SMS + push; add email if you prefer).
Accept quickly and confirm arrival time in Messenger.
Complete checklist photos ( if required) as you go—don’t wait until the end.
Use Change Price (or message) for scope changes before doing extra work.
Submit your invoice same‑day when work is complete.
Keep your compliance docs current (HeyPros will remind you before they expire).
FAQ
Do I need to install an app?
The free mobile app is recommended. Every job includes a magic link by text. Tap to open in your phone’s browser.
Do I need a CompanyCam account?
No. If the company links a CompanyCam project, your HeyPros uploads can sync over automatically.
Who can see my reviews?
You and the company in HeyPros. They’re not public to their customers.
How do I propose a price or date change?
Open the Work Order and message the company (or use the price change prompt if available). Don’t perform extra work until the change is approved in HeyPros.
How do I get paid?
Submit your invoice in HeyPros. The company’s accounting team receives it automatically and pays you through their usual method (e.g., ACH/check). HeyPros isn’t a payment processor; it streamlines the approval flow.
I can’t submit the invoice—why?
There’s usually an incomplete checklist item (often a photo‑required step). Finish the task(s), then try again.
I don’t see the full address.
For posted/bid jobs, the exact street address appears after you’re awarded. If the job was directly assigned to you, you’ll see it immediately.
Troubleshooting
Didn’t get the text? Confirm your phone number with the company and check your text spam/blocked filters.
Can’t accept a job? You may be non‑compliant (expired COI/license). Open Compliance to upload files, then try again.
Missing jobs you expect to see? Make sure you’re added to the right Categories and States in your profile.
Bottom line
HeyPros keeps everything in one place—job details, messages, proof, and invoices—so you spend less time chasing information and more time winning and finishing work. If you need help, reply to any HeyPros message or check the Help Center links the company sends you (available in English and Spanish).