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Understanding HeyPros Homeowner Leads

Written by Cody T

HeyPros Leads are homeowner opportunities you can preview and claim inside HeyPros.
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Unlike many lead-gen platforms, HeyPros does not purchase leads from other services, every single lead on our platform is generated by our own marketing team. HeyPros runs our own marketing campaigns to make sure that every lead we provide is the highest quality possible. Each homeowner that fills out our quote request form is made aware multiple times that they will be called by local contractors, and we encourage the homeowners to answer the call and respond as soon as possible. HeyPros cannot control or force homeowners to respond quickly.

What makes HeyPros Leads different

With HeyPros, you can see what is available first and choose which leads you want to unlock, instead of being forced to buy a batch of leads you may not even want.

That means you stay in control of:

  • which leads you pursue

  • when you claim them

  • how quickly you work them

Are leads included with my subscription?

Yes. Depending on your current plan or promotion, your subscription includes a set amount of lead credits.

If you want more leads than what is included, you can purchase as many additional lead credits as you’d like inside your HeyPros account.
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Do HeyPros lead credits expire?

No. Your lead credits do not expire. If you do not use them right away, they stay on your account until you are ready to use them.

Are HeyPros Leads guaranteed jobs?

No. HeyPros Leads are customer leads, not guaranteed jobs.

When you claim a lead, you are getting access to a homeowner opportunity that you can contact and try to win. Some homeowners reply quickly. Some take longer. Some may already be speaking with other contractors. That is a normal part of lead generation.

Claiming a lead does not guarantee:

  • that the homeowner will answer on the first call attempt.

  • that the homeowner will be ready right away

  • that you will win the job

The goal of HeyPros Leads is to give you real opportunities you can choose and work on your own terms, not to promise a booked job every time.

How HeyPros Leads fit into HeyPros

HeyPros helps contractors find work in a few different ways:

  • homeowner leads

  • Public Work Orders from GCs and companies

  • applications to hiring companies in your area

Your subscription gives you access to the broader HeyPros network and marketplace, and leads are one of the ways you can create more opportunities for yourself through the platform.

Best practices for working HeyPros Leads

To get the best results from your leads, we recommend the following:

1. Reach out as quickly as possible

Speed matters. New opportunities are most valuable when you contact them fast.

2. Only claim leads you are ready to work

Do not claim a lead unless you are prepared to call, text, and follow up right away.

3. Be persistent and professional

Not every homeowner answers on the first attempt. A quick call, text, and follow-up message can make a big difference. We recommend reaching out 3-5 times as homeowners are not always available on the first attempt.

4. Keep checking HeyPros regularly

New opportunities can appear quickly, and the contractors who stay active usually have the best chance of catching fresh leads and new jobs.

5. Treat leads like opportunities, not promises

A lead is a chance to win work. Your results will depend on timing, follow-up, fit, and homeowner response.

What if I think there is an issue with a specific lead?

Open the claimed lead in HeyPros and select Report an Issue. Choose the reason that best describes the problem and answer the follow-up questions shown in the form.
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You must have an active paid subscription to submit a request and receive a returned lead credit. See How to Submit a Lead Credit Refund Request for the complete steps and review the HeyPros Lead Guarantee for eligibility.

Final thoughts

HeyPros Leads are designed to give you more control, more transparency, and better opportunities than traditional lead services. Instead of being forced into random contacts or unwanted spend, you can preview what is available, choose what fits your business, and work the leads that make sense for you.

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