HeyPros Cancellation Policy

HeyPros is a subscription-based software platform.
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Depending on the plan you selected when signing up, your subscription renews automatically on either a monthly or annual billing cycle. Your subscription will continue renewing until you cancel it or schedule cancellation through the billing portal linked inside your HeyPros account.
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This article explains how cancellations work, when billing stops, and what to expect after canceling.
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When you sign up for HeyPros, you are subscribing to access the HeyPros platform, tools, and account features available under your plan.
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Your subscription renews automatically:

Billing is based on subscription access, not on how often you log in, how often you use the platform, or the outcome of any specific lead, work order, job, or business opportunity.
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To avoid future charges, you must cancel your subscription before your next renewal date.
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To cancel your subscription:

If your billing portal gives you the option to schedule cancellation at the end of your current billing period, you may choose that option. If you cancel immediately, access may end immediately depending on the account type and cancellation option selected.
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Your subscription is not considered canceled until the cancellation is completed in the billing portal or confirmed in writing by HeyPros support.
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Deleting the app from your phone, stopping usage, not logging in, or sending an informal message outside of the cancellation process does not automatically cancel your subscription.
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Your subscription will continue renewing until it is canceled through the billing portal or until HeyPros confirms cancellation in writing.
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If you are having trouble accessing the billing portal, contact us before your renewal date at:
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[email protected]
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Please include:

Depending on the cancellation option available in your billing portal, cancellation may either:

If your cancellation is scheduled for the end of the billing period, you may keep access until the subscription period ends.

If cancellation is completed immediately, your account access may end right away and certain account data, messages, work history, or subscription-related access may no longer be available.

Canceling your subscription stops future renewal charges. It does not automatically refund past charges.

Subscription fees are charged for access to HeyPros during the billing period. Renewal charges are generally not refunded solely because:

If you believe there was a billing error, contact us at [email protected] so our team can review the issue.

Monthly subscriptions renew each month on the renewal date associated with your account.

To avoid being charged for the next month, you must cancel before your next renewal date.

If the monthly renewal has already processed, canceling afterward will stop future renewals but does not automatically reverse the charge that already occurred.

Annual subscriptions renew once per year on the renewal date associated with your account.

To avoid being charged for the next year, you must cancel before your annual renewal date.

Annual subscriptions are designed to provide access for the full annual term. Canceling after an annual renewal has processed will stop the next renewal, but does not automatically refund the annual charge that already occurred.

If you cannot access your account or billing portal, email us at:

[email protected]

Please reach out before your next renewal date so we have time to help review the issue.

Support requests should include enough account information for us to locate your subscription. If we cannot verify the account, we may not be able to make billing changes.

HeyPros is a recurring subscription service. Your plan renews automatically each month or year depending on the plan you selected.

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To cancel, use the billing portal inside your HeyPros account:

Settings → Billing Portal → Cancel Subscription

Canceling stops future renewals. Past charges are not automatically refunded after cancellation.