HeyPros is excited to roll out a brand new user role: Crew Member — a lightweight role designed specifically for contractor labor teams and helpers.
Crew Members work under a Lead Contractor and can now be added to dispatched work orders. They can:
✅ View schedules and checklists
✅ Chat with staff and contractors
✅ Get real-time updates via mobile push notifications and magic links
❌ No access to pricing or invoices
Crew Members must be linked to a Lead Contractor and can only be created by a staff Admin user. Once created, they can be easily attached to jobs by staff or the Lead Contractor.
Head to Users > Add User > Choose “Crew Member”
Assign them to a Lead Contractor.
Dispatch a Work Order and add the Crew Member.
Done. They’ll get access to the Work Order and updates automatically!
Remember, Crew Members can only be created by a staff Admin user.