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(๐Ÿ–ฅ๏ธ) How to Communicate on a Work Order
(๐Ÿ–ฅ๏ธ) How to Communicate on a Work Order
James S avatar
Written by James S
Updated over 6 months ago

Can't start the project on time? Undefined details? Does something not seem right?

At times, you may need to send a question to a project manager for clarification. You can do this directly through the work order page. This will help project managers know what work order you wish to inquire about.

1. Navigate to "Explore", if you aren't there already

Navigate to "Explore" if you aren't there already

2. Click on the work order you wish to message about

Click on the work order you wish to message about

3. Click on "Ask Question"

Click on "Ask Question"

4. Click on "Type your message"

Click on "Type your message"

5. Click on "Send" after typing your message

Click on "Send" after typing your message

6. We sent our message - the project manager will be notified, and may reply. When the project manager replies, you will be notified

We sent our message - the project manager will be notified, and may reply. When the project manager replies, you will be notified

7. The project manager has replied to our question!

The project manager has replied to our question!

8. To react to a message, click the smiley face icon next to the message you want to react to

To react to a message, click the smiley face icon next to the message you want to react to

9. Click on your reaction choice

Click on your reaction choice

10. Your reaction will not send a notification, but will still be visible when the project manager opens the chat

Your reaction will not send a notification, but will still be visible when the project manager opens the chat

11. If you wish to see all your messages, click on "Inbox"

If you wish to see all your messages, click on "Inbox"

12. Click on "Messages"

Click on "Messages"

13. Click on your conversation to open it

Click on your conversation to open it

14. Our conversation will resume to where it last left off

Our conversation will resume to where it last left off
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