HeyPros

The project manager of our won work order has requested a schedule change. For a schedule change to apply, the contractor must accept the change. 

If the contractor does not accept the schedule change request, it will automatically be rejected 24 hours after the request!

This article will demonstrate how a contractor can accept or reject a schedule change request:

1. Head to your work order - in this case we will access it from the "Notifications" page.

Our project manager has made a schedule change on a work order we have won. For this change to apply, we must accept the changes made from the work order page. Head to your work order - in this case we will access it from the "Notifications" page

3. The work order will clearly display that a schedule change request was made. In this case, we will tap "Accept"

The work order will clearly display that a schedule change request was made. If an option isn't chosen, this request will be rejected after 24 hours. In this case, we will tap "Accept"

4. After tapping "Accept", the work order's details will change, and an confirmation of your action will appear

After tapping "Accept", the work order's details will change, and an affirmation of your action appear

(📱) Accepting Schedule Changes

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

1. Head to your work order - in this case we will access it from the "Notifications" page.

2. Tap on the notification

3. The work order will clearly display that a schedule change request was made. In this case, we will tap "Accept"

4. After tapping "Accept", the work order's details will change, and an confirmation of your action will appear