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Using HeyPros as a Subcontractor
(๐Ÿ“ฑ) How to Communicate on a Work Order
(๐Ÿ“ฑ) How to Communicate on a Work Order
James S avatar
Written by James S
Updated over a week ago

โ€‹Can't start the project on time? Need clarification on project details? Does something not seem right?

Often, you may need to send a question to a project manager. You can do this directly through the work order page. This will help project managers know what work order you wish to inquire about.

1. To communicate to a project manager about your work order, head to your work order from the "Work Orders" page

To communicate to a project manager about your work order, head to your work order from the "Work Orders" page

2. Tap "Ask Question" to start a new chat with your project manager

Tap "Ask Question" to start a new chat with your project manager

3. From the chat screen, you're able to upload files or photos and send text messages to your project manager

From the chat screen, you're able to upload files or photos and send text messages to your project manager

4. When done with your message, press the "Send" button

When done with your message, press the "Send" button

5. Whenever your project manager replies, you'll receive a message on the same page

Whenever your project manager replies, you'll receive a message on the same page

6. To see more options or to react to a message, TAP and HOLD the message until it is selected. In this case, we'll send him a thumbs-up

To see more options or to react to a message, TAP and HOLD the message until it is selected. In this case, we'll send him a thumbs-up

7. The project manager will be able to see the thumbs-up

The project manager will be able to see the thumbs-up

Video explaining the process:

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