What is HeyPros?
HeyPros helps contractors browse and claim homeowner projects. Looking to Hire & Manage Subs accounts also provide tools for coordinating existing subcontractors, work orders, compliance, and contractor searches.
Which account should I create?
Create a Looking for Work account if you want to browse and claim homeowner leads.
Create a Looking to Hire & Manage Subs account if your business hires or coordinates subcontractors.
If a company invited you, activate the access connected to that invitation.
Do contractors choose which leads to claim?
Yes. You can review the available trade, general location, timing, and project details before using a lead credit.
Are leads guaranteed jobs?
No. A lead provides the opportunity to contact a homeowner who requested a quote. Estimates, pricing, scheduling, and project agreements remain between the contractor and homeowner.
Do lead credits expire?
No. Unused lead credits remain on your account. An active Looking for Work subscription is required to browse leads and use available credits.
What if a claimed lead has a verifiable issue?
Open the claimed lead and select Report an Issue. Every dispute is reviewed under the HeyPros Lead Dispute Policy, and submitting a dispute does not guarantee approval.
How do companies find subcontractors?
Looking to Hire & Manage Subs users can search the HeyPros contractor database, review contractors who apply to their company, and post public work orders.
Does HeyPros handle contractor or homeowner payments?
No. Payments, contracts, scheduling, and project terms are handled directly between the parties involved.
How do I cancel a subscription?
Open the billing portal from your HeyPros account and follow the cancellation prompts. Review the HeyPros Cancellation Policy for billing details.
How do I contact support?
Email us at [email protected] or use Live Chat inside the HeyPros app.